TraksUS - FAQ

Yes! The OBD II tracker requires no wiring. Just plug it in, and it works. The other models do involve some wiring, or you can connect them to the cigarette lighter, fuse box, or even discretely under the hood. Connecting to the fuse box usually takes less than 30 minutes total because it is only 2 or 3 wires. Our technicians can walk you through the process over the phone in a few minutes.
The tracking program is web-based, so all you need is a browser. Go to the web site and log in with the ID provided in your welcome┬Ł email. It is no different than logging on to your bank account or other secure web site. We also include a free app for Android or Apple tablets and phones.
We currently use Microsoft Bing Maps, which includes live traffic, weather and aerial views.
In additional to our full-featured Web Application, we offer free apps for Android and Apple iPhones and Tablets.
Yes we do! Just call us, or use the Contact Us form on this site. We will be happy to give you an instant quote and Promo Code. Our fleet pricing is the best in the USA.
We are 100% based in the USA, and our tech support experts all speak the Texas variant of English. We respond to to tech support issues with real answers, and usually correct problems before our customers even notice.
Never. Unlike our competition, we have never sold or traded or shared customer data with ANY third party. Never have, never will.
We do not sell on Amazon, although we do occassional advertise there and also on eBay. You can only buy our products directly through us. Unlike some competitors, we program our devices in-house, and our servers are managed by TraksUS employees. We control our services so that if anything goes wrong, we can fix it Right Now! We have the best up-time rating in this industry.